Terms of Service

Who operates Kiroku

Kiroku (kiroku.studio) is operated by AUGUR SYSTEMS PTY LTD, an Australian company (ACN 702 218 684 · ABN 74 702 218 684). In these Terms, "Kiroku", "we", and "us" mean Augur Systems Pty Ltd.

Agreement

These Terms of Service govern access to and use of kiroku.studio, studio subdomains, mobile applications, and related services we provide (the Services). By creating an account, accepting an invite, or using the Services, you agree to these Terms and our Privacy and Data Policy.

If you use Kiroku on behalf of a studio or business, you confirm you are authorised to bind that organisation to these Terms.

Early Access

Kiroku is currently offered as Early Access (invite-only). Features, availability, pricing, and capacity may change. We may pause, limit, or end Early Access access for a studio or account where needed for security, abuse prevention, or operational reasons.

Accounts and access

You must provide accurate account details and keep sign-in methods under your control. Login uses one-time codes sent to your email. You are responsible for activity under your account. Notify us promptly if you believe access has been compromised.

Studio owners and managers control staff memberships and artist roster access for their studio. Ending access (leaving a studio, leaving the roster, suspending Studio Pro, or closing an account) stops ongoing use; it does not automatically erase studio history. See Data access and deletion.

What Kiroku provides

Kiroku is studio operations software for tattoo shops and working artists. Depending on your plan and role, the Services may include roster and team tools, bookings, walk-ins, waitlists, digital waivers and client records, messaging and client portal features, video consults, financial records and exports, and related studio workflows.

We do not provide legal, medical, or professional advice. Studios remain responsible for their own compliance (including health, privacy, consumer, and record-keeping rules that apply to their practice).

Studio and client data

Tattoo studios decide what client information they collect and why. Kiroku stores and processes those records so the studio can run its service. Studios must have a lawful basis for collecting client and health information, obtain any required consents, and respond to client requests about their records.

You must not use Kiroku to collect or store information you are not entitled to hold, or to misrepresent who you are.

Acceptable use

You agree not to:

• Probe, disrupt, or overload the Services, or attempt unauthorised access
• Circumvent role, dock, or studio access controls
• Upload malware, or use the Services for unlawful, deceptive, or abusive activity
• Scrape, harvest, or resell personal information from the Services without authority
• Misuse messaging, booking, or portal features to spam or harass people

Payments and plans

Where paid plans apply, fees, trials, and billing are shown in-product or in your invite. Card payments are processed by our payment provider; we do not store full card numbers in Kiroku's application database. Taxes may apply. Failure to pay may result in restricted access as described in-product.

Intellectual property

Kiroku, its software, branding, and documentation remain owned by Augur Systems Pty Ltd and its licensors. You retain rights in content you upload (for example studio branding, waiver answers your studio collects, and portfolio images), subject to the licence needed for us to host and display that content to provide the Services.

Third-party services

The Services rely on providers for hosting, authentication, messaging, email, video, payments, and analytics. Their terms and privacy practices apply to their portion of the stack. We are not responsible for third-party services we do not control.

Disclaimers and limitation of liability

The Services are provided on an "as is" and "as available" basis during Early Access. To the fullest extent permitted by law, we disclaim warranties of uninterrupted availability, error-free operation, or fitness for a particular purpose.

Nothing in these Terms excludes rights that cannot be excluded under Australian Consumer Law. Where liability cannot be excluded, it is limited to resupply of the Services or the cost of resupply, or (for paid services) fees paid for the Services in the three months before the claim, whichever is greater — except where law requires otherwise.

We are not liable for indirect or consequential loss, lost profits, or loss of data to the extent permitted by law, including loss arising from studio misuse of the Services or from decisions studios make about client care.

Suspension and termination

You may close your account from Settings → Account (Danger zone → Close account), or by contacting support. We may suspend or terminate access for breach of these Terms, non-payment, security risk, or to protect the Services and other users.

Changes

We may update these Terms as the product and Early Access program evolve. We will publish the revised version on this page and update the date above. Continued use after changes take effect means you accept the updated Terms.

Governing law

These Terms are governed by the laws of New South Wales, Australia. Courts in that jurisdiction have non-exclusive jurisdiction, subject to any non-excludable consumer rights where you live.

Contact

Questions about these Terms: hello@kiroku.studio
Support: support@kiroku.studio

Related: Privacy · Data access and deletion · Support