Messaging

SMS opt-in for studio clients

Kiroku, operated by Augur Systems Pty Ltd, sends transactional texts to clients of tattoo studios that use the platform — appointments, waivers, and booking updates. Kiroku is the sender and the party that obtains consent. Studio staff and the client portal capture that consent on Kiroku's behalf, using Kiroku's consent wording, which names the studio the messages are about. No marketing messages are sent.

Opt-in types

Verbal — front desk / walk-in intake (script below)
Web form — checkbox when a mobile number is saved in studio intake or the client portal

Message frequency varies with bookings. Message and data rates may apply. Reply STOP to cancel, HELP for help.

Verbal script (studio desk)

Sample consent collection when staff take a client mobile for the first time (or equivalent wording):

Studio desk: “We use Kiroku for bookings. Kiroku can send you automated text messages about your appointments, waivers, and booking updates with [Studio Name]. Message frequency varies with your bookings. Message and data rates may apply, depending on your mobile phone service plan. At any time you can get more help by replying HELP to these texts, or you can opt out completely by replying STOP.”

Client: “Yes please.”

Studio desk: “Great — I’ll tick that on your file. You’ll get texts from Kiroku about your bookings with us.”

When the client agrees, staff tick the SMS consent box in Kiroku (create client, walk-in, or edit contact) before saving the number. This records the client's consent to messages from Augur Systems, operating as Kiroku, about that studio.

Web form (studio intake & client portal)

Clients of a US studio who manage their details in the client portal see an optional, unchecked consent checkbox — messages about that studio from Augur Systems, operating as Kiroku — when they save a US or Canadian mobile number (if consent has not already been recorded). The same checkbox appears on studio desk intake when staff at a US studio add a US or Canadian number.

Consent is not a condition of booking. When a US studio saves a US or Canadian number without the box ticked, the number is kept on file and no text messages are sent to it.

The studio app and client portal require sign-in, so the two forms below are working replicas of those screens using the same consent component. Enter a name and mobile number, tick the consent box, and save to see the result. Nothing is sent or stored.

Studio desk · client capture

Demo · nothing is sent or stored

New client

Staff add a client at the front desk. The consent box is unchecked by default and only ticked when the client agrees (verbal script above).

Client portal · Inkwell Collective

Demo · nothing is sent or stored

Your details

Clients manage their own contact details in the studio's client portal. The consent box names the studio and is unchecked by default.

Sample messages

“Kiroku: Hi Sarah, your session with Harbour Ink is confirmed for Sat 14 Mar at 2:00 PM. Details: https://us.kiroku.studio/l/Ab3xYz Reply STOP to opt out.”
“Kiroku: Hi Sarah, Harbour Ink needs your health waiver before your session: https://us.kiroku.studio/l/Qw7Rt2 Reply STOP to opt out.”
“Kiroku: Your sign-in code is 482913. It expires in 10 minutes. Reply STOP to opt out.”

Legal

Kiroku is operated by AUGUR SYSTEMS PTY LTD, the message sender for all SMS described on this page. Studios using Kiroku do not send messages under their own sender or campaign; their staff capture client consent on behalf of Augur Systems, operating as Kiroku, as part of using the platform. Replying STOP to any message opts the number out.